Bukchon Hanji Studio

Privacy Policy

In accordance with Article 30 of the Personal Information Protection Act, Seoreunnet (the “Company”) establishes and discloses the following Privacy Policy in order to protect users’ personal information and to handle related grievances promptly.

Membership registration and management, identification and authentication, maintaining membership status and preventing misuse
Orders for hanji products, payment, delivery and customer support
Managing reservations for experience and workshop programmes, on-site verification and sending informational notifications
Marketing and information about cultural events (where optional consent is given)
Statistical analysis of website visits and usage

Category	Items collected	Retention and use period
Membership registration	Name, ID, password, email, mobile phone number	Destroyed immediately on withdrawal of membership
Orders/delivery	Name of orderer/recipient, phone number, delivery address, payment records	5 years (E-Commerce Act)
Experience reservations	Name of the person booking, contact details, email, information on the number of participants	1 year after the experience is completed
Automatically collected (access logs)	IP address, service usage records, access logs	3 months (Protection of Communications Secrets Act)
Website usage analytics (Google Analytics 4)	IP address (processed in transit but not logged or stored by Google Analytics); online identifiers (including client and session IDs); cookies (_ga, _ga_Y19ENELZMS and _ga_YDXJGCB5B0); browser, device and operating-system information; website usage records such as access time, pages visited and referring page (Referrer)	User- and event-level data are retained for the period configured by the Company for the Google Analytics property; aggregated reporting data are handled in accordance with the Google Privacy Policy. Cookies remain until their configured expiration or earlier deletion by the user

1. The Company may entrust personal information processing work as follows in order to provide the Services smoothly.
Electronic payment services: PayVerse
Delivery and logistics services: CJ Logistics, Korea Post parcel service and the like
Notification and text message services: Kakao AlimTalk, SMS providers and the like

The Company uses Google Analytics 4 (GA4) analytics cookies (_ga, _ga_Y19ENELZMS and _ga_YDXJGCB5B0) for statistical analysis of website visits and usage.
Users may block or delete analytics cookies in their browser settings. Refusing analytics cookies alone does not restrict basic website functions such as inquiries, reservations or purchases, but may reduce the accuracy of the Company’s usage analytics.
Google reCAPTCHA used by the inquiry service may use security cookies including _GRECAPTCHA. Blocking these security cookies may prevent an inquiry from being submitted properly.

Administrative measures: establishing and implementing an internal management plan, regular staff training
Technical measures: managing access rights to the personal information processing system, applying encrypted communication (SSL/TLS), installing security programmes
Physical measures: access control to documents and the computer room

Where the personal information of a child under the age of 14 is collected, the consent of a legal representative is obtained, and the legal representative may request access to, correction of or deletion of the child’s personal information.
The Company transfers personal information overseas as follows.

Recipient	Country of transfer	Items transferred	Purpose of transfer	Timing and method of transfer	Retention and use period
Google LLC (Google reCAPTCHA)	United States (USA)	IP address, browser/OS information, request time, Referrer, service usage behavior data, _GRECAPTCHA cookie	Security of the inquiry service and prevention of web spam/automated programs (bots)	Automatically transmitted over the network when using the inquiry service	In accordance with the Google Privacy Policy (destroyed without delay after the purpose is achieved)
Google LLC (Google Analytics 4)	United States (USA)	IP address (processed in transit but not logged or stored by Google Analytics); online identifiers (including client and session IDs); cookies (_ga, _ga_Y19ENELZMS and _ga_YDXJGCB5B0); browser, device and operating-system information; website usage records such as access time, pages visited and referring page (Referrer)	Statistical analysis of website visits and usage	Automatically transmitted over the network when a user accesses or uses the website	User- and event-level data are retained for the period configured by the Company for the Google Analytics property; aggregated reporting data are handled in accordance with the Google Privacy Policy. Cookies remain until their configured expiration or earlier deletion by the user

Users may at any time exercise rights such as requesting access to, correction of, deletion of, or suspension of the processing of their personal information.
Personal information protection officer:
Officer/department: Personal Information Manager, Seoreunnet
Contact: +82 10-8693-2704 / Email: hanjiham.bukchon@gmail.com

This Policy may be amended in line with changes in legislation or security technology. Any change will be announced through the notices section of the Site in accordance with the advance-notice period required by applicable law.
The revised Policy reflecting website usage analytics through Google Analytics 4 is announced on 29 September 2026 and takes effect on 30 September 2026.